Delivery & returns
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Free UK shipping
Free delivery on all orders, usually 2 - 3 working days. Orders usually will be mailed by 2nd Class Royal Mail.
Unfortunately we’re unable to deliver outside of the UK at the moment.
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We’ll always notify you by email when your order has been dispatched
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For any urgent requests please email hive@beekindclub.co.uk
Returns
If you make a purchase and change your mind, you have 14 days from receipt of goods to notify us if you wish to return your items for a full refund or exchange.
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To return or exchange a product you must notify us in writing, outlining your reasons for doing so. Please email hive@beekindclub.co.uk
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The items must be in their original packing and seal unbroken
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We recommend that you return the goods in appropriate packaging, use a ‘signed for’ delivery method and obtain proof of postage, please not destroy or dispose of any product before you have spoken to us. Unless your item is faulty you will be responsible for the cost of postage on returns and exchanges.
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Once we have received the returned items, we will process a refund within 7 days, subject to compliance with the returns policy.
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If you have any further questions about our returns policy, please contact us at: hive@beekindclub.co.uk
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If you need more help please contact us on hive@beekindclub.co.uk
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